Grand Chancellor Townsville Hotel

ex. Holiday Inn Townsville

334 Flinders Street, Townsville, Australia, 4810  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Chancellor Townsville Hotel

Internet

Paid wired internet connection

Parking

AUD 15 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

A la carte restaurant

Lobby bar

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Rooftop pool

Infinity pool

Overview

The stylish Grand Chancellor Townsville Hotel is a great place in a leisure area of Townsville. The building was renovated in 2010.

Grand Chancellor Townsville Hotel is also minutes away from Jourama Falls, Queens Gardens Townsville and Sturt Business Centre. The property lies within 6 km from the city center.

This hotel is conveniently based near a lagoon and a rainforest.

Grand Chancellor Townsville Hotel can be reached in 10 minutes by car from Townsville International airport.

Rooms

The hotel offers 200 luxurious rooms equipped with Wi-Fi, a dining area, TV, LCD flat panel TV and a minibar and featuring a panoramic view over the sea. Some rooms come with a view of Castle Hill and the Coral Sea. They are fitted with a small fridge, an electric kettle and a microwave as well as en suite bathrooms with a shower, dressing gowns and complimentary toiletries.

Eat & Drink

Breakfast is offered in the restaurant every morning. The property features a lounge restaurant serving French dishes. Guests can share a meal in Cowboys Leagues Club and Cafe Bambini, located about 50 meters away.

All visitors are offered a full breakfast for a fee. 

Services

The hotel offers cars for rent to explore the local sites.

Relax

Meals and cots are available for guests with children. Fitness classes and a gym are provided on-site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private parking is possible at a location nearby (reservation might be needed) at AUD 15 per day.

The staff at the hotel speaks English, French, Portuguese, Japanese, Chinese, Korean, Bahasa Indonesian.

Year renovated:   2010.  Number of floors:   20.  Number of rooms:   200.

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Facilities

General

  • Non-smoking property
  • Paid wired internet connection
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis
  • Golf course

Services

  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Indoor swimming pool
  • BBQ facilities

Room view

  • Sea view
  • River view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Pillow menu
  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 19 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Chancellor Townsville Hotel Townsville location
Show big map »

Hotel Address:

334 Flinders Street, Townsville, Australia, 4810

Get directions
City Center
  • Townsville
    3.6 mi
Airports
  • Townsville International (TSV)
    3.5 mi
Restaurants
  • Cowboys Leagues Club (cuisine: Australian)
    100 ft
  • Millie J and Co.
    100 ft
Parks
  • Reef HQ
    1000 ft
  • Museum of Tropical Queensland
    1600 ft
Beaches
  • The Strand
    2700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of floors:
    20
  • Number of rooms:
    200

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedTownsvilleGrand Chancellor Townsville

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Grand Chancellor Townsville photos Room
Standard Double Room
Bed type: King-size bed or 2 Single beds or Double beds
Size: 295 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Twin Room - Room Only

Room facilities
    Grand Chancellor Townsville photos Room
    Standard King Room
    Bed type: King-size bed or Double bed
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Standard|Standard King + Breakfast

    Room facilities
      Grand Chancellor Townsville photos Exterior Hotel information
      One-Bedroom Apartment
      Bed type: Double bed
      Size: 585 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Apartment|One Bedroom Apartment

      Room facilities
        Executive Double Room
        Bed type: King-size bed
        Size: 295 sq. feet
        Check Prices
        — Less information+ More information
        Grand Chancellor Townsville photos Room
        Executive King Room
        Bed type: King-size bed or Double bed
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Deluxe|Executive King + Breakfast

        Room facilities
          Grand Chancellor Townsville photos Room
          Executive Suite
          Size: 585 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Grand Chancellor Townsville Hotel Townsville location
            Show big map »

            Hotel Address:

            334 Flinders Street, Townsville, Australia, 4810

            Get directions
            City Center
            • Townsville
              3.6 mi
            Airports
            • Townsville International (TSV)
              3.5 mi
            Restaurants
            • Cowboys Leagues Club (cuisine: Australian)
              100 ft
            • Millie J and Co.
              100 ft
            Parks
            • Reef HQ
              1000 ft
            • Museum of Tropical Queensland
              1600 ft
            Beaches
            • The Strand
              2700 ft
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2010
            • Number of floors:
              20
            • Number of rooms:
              200

            Hotel Awards

            AustralianHOTEL AWARDSHighly RecommendedTownsvilleGrand Chancellor Townsville

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Australia

            Use Badge

            Grand Chancellor Townsville Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Local attractions

            • Botanic Gardens - 1.4 mi
              Anderson Park, Townsville
            • Billabong Sanctuary - 4.6 mi
              Bruce Highway, Townsville
            • Townsville Palmetum - 5.0 mi
              University Road, Townsville
            • North Queensland Military Museum - 1.7 mi
              Jezzine Barracks, Townsville
            • Townsville Town Common Conservation Park - 4.7 mi
              Cape Pallaranda Road, Townsville

            Near the hotel

            • Perc Tucker Regional Gallery - 700 ft
              Corner of Denham and Flinders St, Townsville
            • Museum of Tropical Queensland - 1600 ft
              70-102 Flinders Street, Townsville
            • Maritime Museum of Townsville - 2200 ft
              42 - 68 Palmer Street, Townsville
            • Queens Gardens Townsville - 3600 ft
              Corner Paxton Street and Gregory Street, Townsville
            • Reef HQ - 1000 ft
              2-68 Flinders Street, Townsville
            • Jourama Falls - 1800 ft
              Townsville, QueenslandAustralia
            • The Strand - 2700 ft
              The Strand, Townsville

            Restaurants nearby

            • Cowboys Leagues Club - 100 ft

              Address: 355 Flinders Mall

              66% likes this, based on 71 reviews
              Cuisine: Australian

            • A Touch of Salt - 300 ft

              Address: 86 Ogden Street
              Phone: 07 4724 4441

              61% likes this, based on 119 reviews
              Cuisine: Contemporary
              Price Range: USD 17 - USD 34

            • Cactus Jack's Bar & Grill - 700 ft

              Address: 21 Palmer Street
              Phone: (07) 4721 1478

              52% likes this, based on 123 reviews
              Cuisine: Mexican

            • Millie J and Co. - 100 ft

              Address: 334b Flinders Street

            • The Balcony Restaurant - 500 ft

              Address: Upstairs 287 Flinders Street
              Phone: 07 4771 2255

              73% likes this, based on 84 reviews
              Cuisine: International
              Price Range: USD 9 - USD 42

            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2010
            • Number of floors:
              20
            • Number of rooms:
              200

            Hotel Awards

            AustralianHOTEL AWARDSHighly RecommendedTownsvilleGrand Chancellor Townsville

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Australia

            Use Badge

            Hotels nearby
            Cities nearby

            Grand Chancellor Townsville Reviews

            Guest reviews are submitted by our customers after their stay at Grand Chancellor Townsville

            Average guest rating

            8.0out of 10
            Fabulous
            Based on 39 reviews

            Rating by category:

            Location
            7.3
            Rooms
            7.4
            Service
            7.5
            Value
            6.7

            Guest reviews

            • Group of friends
              8.8

              I enjoyed the service, and the view from the room was excellent. The room service meal we had was also excellent. The room was quite large and the beds and pillows very comfortable.

              Ther was construction noise due to redevelopment of the city mall from 7.30 am and the airconditioning was also a bit noisy

            • Family with children
              7.8

              The lady that was there when we first arrived was extremely friendly & helpful. There was also a gentleman with her and they gave us lovely advice & directions to the Mag Island ferry. Also offered the valet service. She made us feel very welcome and at home - it was late Thursday night, 28 April 2011. I think I saw her once more during our stay, she gave us a very good first impression not only of the hotel & staff but also of the people of Townsville. Loved the hard & soft pillows in the room. Liked the internet connection in the room and that there was a choice of physical (wire) and remote connectivity. Liked the mini bar. Liked that the safe was big enough to put my laptop into.

              Didn't like that there weren't valances on our single beds for the duration of our stay. Didn't like that the bed hindered access to the cupboard (not too much one can do about it though, given the room shape I suppose). Would've liked fresh (body) towels every day, not just on the days that I put my used towel on the bathroom floor. Didn't like that I booked a standard double room (with 2 double beds), but ended up with a room with 2 single beds.

            • Family with children
              6.2

              Clean room, room attendants were good!

              False fire alarm at the middle of the night!!! It scared the hell out of me and my family!

            • Family with children
              10.0

              Room interior and Hotel design

              none, except for the locals you could hear screaming from the mall below at 3.30am even from the 18th floor??

            • Group of friends
              10.0

              the great service. I used the valet service which was gerat as I don't know the area nor where I could have parked

            • Family with children
              7.0

              the pillows and the brekfeast

              paying for our car to be parked and it was left out on the street

            • Single
              6.6

              Decor was dark and dismal. Dining room over air conditioned

            • Single
              6.6

              I had great views from my window and it was centrally located.

              I don't think it was worth $159.00 a night. I thought that it was worth about $120. In fact, when I booked, I was sure that I was paying $150 a night and was quite surprised when I paid my bill. Also, when I arrived, I asked to be downgraded to just one person, accommodation wise as I thought that this would save me a bit of money and was told that I could not. I thought surely, this could have been organised and because of this I won't go back to this hotel.

            • Older travelers
              7.8

              It was very quite and relaxing. Customer service from staff was excellent. Which is lacking in many other hotels,retail, etc around Australia.

              Finding the mini bar empty on late arrival was disappointing. We were looking forward to relaxing with a nice cold drink when we arrived.

            • Group of friends
              7.4

              I had left my glasses and approx $350 worth of supporters clothing from the cowboys football clubin my room 703. After informing the Hotel they assured me they would look and return my call, which they have not o far?. Total value of the items left behind is around $1000, which includes three supporters shirts/jumpers. All I can infur that this type of service/theft has left a dirty taste in my mouth and I will never stay there again. I have informed other government departments of my concerns with your lack of or questionable lack of honesty.

            • Group of friends
              6.6

              Did not like the fact there is no accommodation for vehicles & had to pay for Valet service to secure my work vehicle. Will not be staying there again for this ONLY reason

            • Single
              7.0

              Room service was available at 6.15am, cafe staff very helpful for meetings

              The mini bar was empty not even a bottle of water, I wont pay $3.00 for a waiter to bring me up water.

            • Single
              9.2

              The Service was impecible. All employee's were very polite. I liked the fact that staff were available 24hrs if you required their assistance.

              I didn't like that they didn't supply a plastic jug for water, I had to order water. They didn't have any cutlery in the room other than spoons to make a cup of tea etc for customers who prefered to buy food and bring to the motel.

            • Family with children
              8.8

              The rate was pretty reasonable and in the city.

              The rooms are very small.

            • Family with children
              10.0

              Good clean accommodation central not too expensive

            How to reach hotel

            hotel Grand Chancellor Townsville Hotel Townsville location
            Show big map »

            Hotel Address:

            334 Flinders Street, Townsville, Australia, 4810

            Get directions
            City Center
            • Townsville
              3.6 mi
            Airports
            • Townsville International (TSV)
              3.5 mi
            Restaurants
            • Cowboys Leagues Club (cuisine: Australian)
              100 ft
            • Millie J and Co.
              100 ft
            Parks
            • Reef HQ
              1000 ft
            • Museum of Tropical Queensland
              1600 ft
            Beaches
            • The Strand
              2700 ft
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2010
            • Number of floors:
              20
            • Number of rooms:
              200

            Hotel Awards

            AustralianHOTEL AWARDSHighly RecommendedTownsvilleGrand Chancellor Townsville

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Australia

            Use Badge